CanesGalore -- A Somewhat Brief HistoryWelcome to CanesGalore.com, home of the World's Largest Selection of Canes, Walking Sticks, Mobility Aids, Home Health Care Items, and Accessories!
This has been a family business for two generations, dedicated for over half a century to offering you the finest canes, walking sticks, mobility aids and accessories -- formerly in Northern California walk-in store locations -- today in virtual stores - here, and on eBay - and about to celebrate our 10TH anniversary online in 2008! Our stores, including the "Canes For All Walks Of Life" eBay store, allow us to offer high quality service to those who wish to purchase a superior cane or walking stick at a great price. Our eBay store is dedicated to offering an eclectic variety of durable mobility items, including one-of-a-kinds and discontinued, along with collectible canes and items discounted due to dings or overstock. The CanesGalore.com website carries several full lines of canes, walkers, mobility aids, crutches, wheelchairs and accessories related to "getting around". If you don't see what you want, we would like to look for it for you. We have recently added several new suppliers of both walking canes and home health care items -- wonderful choices! Our past and present customers will tell you our service is family-style -- we carry the best and highest quality items, and are dedicated to the ideals and fairness of the Virginia Better Business Bureau, and the Better Business Bureau Online.  Our return policy is simple -- an uncut cane may be returned within 30 days for exchange or refund. A cut cane is considered personalized and is not returnable, except for special circumstances. Always feel free to call! Please call about any issues with your purchase and Valery will try to resolve it to your satisfaction. Inform us if you need to return something, as we cannot give credit for an item if we don't know from whom it came! Always include a copy of the purchase invoice in the box. Shipping and handling charges are non-refundable. By the way, let me introduce KAYA, Ship's Cat and Cane Catcher Extraordinaire ------>my first and only American Bobtail kitty ... I was lucky to catch her relaxing for a moment... You can email me directly at valery@canesgalore.com. We are available to answer your questions and place your order by phone, if you wish, 1-800-346-6400. We also have a 24/7 FAX line at 434-591-1129. Right now, there are no more catalogs -- we are working on one that we hope to have available by early 2008 -- more later ... Need a cane repaired, an antique cane found, or want to commission a cane be specially made? We'll be happy to refer you to professionals in those fields, whom we have worked with successfully in the past. There are some wonderful craftsmen out there who have done well by our customers, and whom we are proud to call 'friend', and fellow walking cane expert. Thank you for visiting. Walk by again soon! Valery Ferguson Lytle, Owner/CEO/President Canes Galore Incorporated, 1008 Willow Ridge Road Troy, Virginia 22974 valery@canesgalore.com 1-800-346-6400 USA/CANADA
eBay store "Canes For All Walks of Life" CanesGalore.com Privacy Notice Effective 01 November 2004
Privacy Notice Table of Contents:
@ Our Commitment To Privacy
@ The Information We Collect
@ How We Use Information
@ Our Commitment to Data Security
@ Our Commitment to Children's Privacy
@ How to Access or Correct Your Information
@ How to Contact Us
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted to the CanesGalore.com website. On some pages you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Billing Address
Shipping Address
Email Address
Phone Number
Credit/Debit Card Information
etc.
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to provide the recipient's address. In this circumstance, the types of personal information collected are: Name Address Phone Number etc. The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share that information with outside parties, except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift certificates by which you can send a credit for a certain amount toward a purchase by another person. Information you provide to us to create that gift certificate is only used for that purpose, and is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. In the case of referrals, we obtain your permission to provide that information to another business that provides items we do not.
You can register with our website if you would like to receive our catalog as well as updates on our products and services. Information you submit on our website will not be used for this purpose unless you specifically request it.
We do not accept advertisements on our website, nor do we provide information about our customers to any agency. We do provide links to sites our customers may find interesting, but it is the customers choice to click on such a link. We do not endorse these sites.
Finally, we never use or share the personally identifiable information provided to us online, in ways unrelated to the ones described above, without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain, by sending an email to valery@canesgalore.com, sending a fax to 434-591-1129, or by calling Valery Lytle direct at 1-800-346-6400 and making a request. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-800-346-6400, send an email to valery@canesgalore.com, or send a fax anytime to 434-591-1129. Be sure to include your name and how we may reach you if we are not available right away. Your suggestions are always welcome.
Valery Ferguson Lytle, CEO/President
Canes Galore Inc. |
