❓ Frequently Asked Questions – Canes Galore

Frequently Asked Questions – Canes Galore

Looking for answers? Below are the most common questions we receive about our products, services, and policies. Click on a topic below to learn more.


🦯 What types of walking canes do you offer?

At Canes Galore, we offer a diverse selection of walking canes, including:

  • Traditional canes – timeless designs for daily use.
  • Adjustable canes – easily customized for height.
  • Folding canes – compact and portable for travel.
  • Decorative and fashion canes – for those seeking unique, stylish options.

Explore our walking cane collections to find the perfect fit.


🌳 What materials are your canes made of?

Our walking canes are crafted from a range of durable materials, including:

  • Wood – classic, strong, and elegant.
  • Metal – lightweight yet sturdy.
  • Plastic – modern and versatile.
  • Combinations – for added durability and aesthetic appeal.

Each cane is selected for quality, comfort, and style.


🧰 Do you offer custom-fit canes?

Yes! We proudly offer custom-fit canes to ensure the perfect height and ergonomic support. If you’re unsure which size is best, contact our customer support for personalized assistance.


📏 How do I determine the correct cane height for me?

Finding the right cane height is crucial for comfort and stability. Please refer to our comprehensive guide:
➡️ How to Properly Measure Your Walking Cane

This article walks you through a step-by-step process to determine the ideal height for your cane.


 

🔄 What is your return policy?

Your satisfaction is our priority. If you’re not fully satisfied with your purchase, you may return it within 30 days for a full refund or exchange.
For more information, visit our Return Policy here:
➡️ Canes Galore Return Policy


📦 What is the shipping policy for your items?

Orders are processed within 48–72 hours (excluding weekends and holidays).

  • Orders placed on Fridays will ship the following Monday morning.
  • Expedited shipping options are available at checkout.

For detailed information, view our Shipping Policy:
➡️ Shipping Policy


📞 How do I contact customer support?

We’re here to help! You can reach our Customer Support Team via:

  • 📧 Email: canes@canesgalore.com
  • 📞 Phone: 1-800-346-6400