FAQ

Please select a topic below to view questions and answers regarding that topic.

  1. What types of walking canes do you offer?
  • Our canes come in a variety of styles, including traditional, adjustable, folding, and decorative options.
  1. What materials are your canes made of?
  • Our canes are made of wood, metal, plastic, or a combination of these materials.
  1. Do you offer custom-fit canes?
  • Yes, we offer custom-fit canes to ensure the most comfortable and secure fit for our customers.
  1. How do I determine the correct cane height for me?
  • Please refer to our "How to properly measure your walking Cane Article".
  1. Do you ship internationally?
  • Yes, we do ship our products internationally.
  1. What is your return policy?
  1. What is the Shipping policy on your Items?
  • Once a order is received we fulfill that order within 48-72 hours depending on what day of the week and time the order is placed.  If orders are placed on a Friday they will be shipped first thing the following Monday morning.
  1. How do I contact customer support?
  • You can contact our customer support by phone or email, or through the "Contact Us" form on our website.